You can start with a free trial with us in case you want to gauge our quality level. Please visit http://iipvapi.com/contact.html to intitiate a trial process.
For bulk orders, you can directly send us your request on sales@iipvapi.com or +1 (718) 715 1551 and we will get back to you with all the requisite informations.
What are your services?
We provide all types of image editing services like Cut-out, Clipping path, Masking, Image retouching, Enhancement, Restoration and Vectorization.
Do you charge for test-run? How many images can I see in test-run?
We do not charge for test-run and as a general practice, we do test-run on 2-3 images of different complexities (simple, medium, complex)
How do I send files over to you?
One way to send images to us is to use cloud storage service like Dropbox or Google Drive. Please use our official e-mail id: photo@radixweb.com
You can also use online file transferring tools like wetransfer.com
For bulk future orders, we allocate private FTP for fat upload and download
What is your Turn-around time?
The turn-around clock begins once we have received the order, image files and a confirmation to begin the job. Generally we maintain tur-around time of 24 hours. For bulk orders, delivery is done in 3 business days.
The turn-around time may become longer during peak seasons
Additional job after sending original batch can also extend the turn-around time.
What are the acceptable file formats?
We accepts all type of file formats. Generally accepted formats are JPG, JPEG, PNG, GIF, TIFF and PSD.
In what format will I get the final images?
We generally return the images in the same format and size of the original image. However, for specific requirements, we can deliver the final images accordingly.
Do you follow non-destructive techniques?
Yes, we follow non-destructive techniques maintaining the originality of the image.
Do you sign NDA (Non-Disclosure Agreement)?
Yes, We do sign NDA as we respect the privacy of your images/work and follow strict privacy policy.
Do you work on weekends/holidays?
We provide round the clock services all year. We work 24x7x365 including weekends and holidays.
How do you deliver final images?
We deliver final images via dropbox/Google Drive/WeTransfer. In case of FTP, we put final images on the FTP server.
Once delivered, we send intimation e-mail to you to notify about the delivery
Can I know the status of the on-going job?
Yes. You can inquire about the status of your job and we will provide you Live update of your job.
Do you have specific portfolio?
We have portfolio’s for Cut-out, Clipping-path, Retouching, Masking, Image enhancement and Restoration. To view portfolio, please visit http://iipvapi.com/portfolio.html
Do you cater global clients?
We have strong client base in USA, Europe and Australia.
30 days.
How do I make the payment?
We accept payment via PayPal and Bank wire transfer.
